Privacy Policy

  1. Home
  2. Privacy Policy

KYOWA Pharmaceutical Industry Co., Ltd. (“KYOWA”), recognizing the importance of personal information protection, complies with the Act on the Protection of Personal Information of Japan and other applicable laws and regulations to ensure that KYOWA strive to protect personal information according to the following policy:

  • Acquisition of Personal Information

    KYOWA will acquire personal information in compliance with applicable laws and by fair means.

  • Use of Personal Information

    • KYOWA will clearly define the purposes of using personal information and handle such information within that scopes.

      • Purposes of Using Personal Information of Physicians, Pharmacists, Pharmacies, and Other Healthcare Professionals

      • Provision and collection of information on the proper use of KYOWA products

      • Provision and collection of information on the quality, safety, or efficacy of KYOWA products

      • Investigation and research in the fields of medicine and pharmaceutical sciences

      • Provision and collection of healthcare and scientific information

      • Making requests for or enforcement of clinical studies and post-marketing surveillance

      • Making requests for or enforcement of investigation for the development and use of KYOWA products

      • Notifying and reporting to governmental agencies

      • Invitations to conferences, seminars, and other events sponsored, co-sponsored, or lectured by KYOWA

      • Investigation and analysis of the actual use of KYOWA products and the need of users.

      • Communication and provision of other information related to KYOWA business

      • Purposes of Using Personal Information of Employees and Executives of KYOWA’s Business Partners, Organizations, and Applicable Governmental Agencies

      • Solicitation, proposal, and implementation of transactions

      • Communication and provision of information related to KYOWA business

      • Purposes of Using Personal Information of Those Who Contact Us

      • Review, investigation, and handling of the inquiries

      • Contact and provision of the information to product manufacturers, distributors, and healthcare providers

      • Notifying and reporting to governmental agencies

      • Purposes of Using Personal Information of Job Applicants

      • Consideration, determination, and notification of acceptance or rejection

      • Communication and provision of information on the status of employment and the procedures for joining KYOWA

      • Purposes of Using Personal Information of KYOWA Employees and Executives (Including Retired Employees) and Their Families

      • Management of working conditions, salary payment, job positions, assessment, competence development, benefits, and safety/health

      • Communication and provision of information to the health insurance associations and companies

      • Notifying and reporting to governmental agencies for social and labor insurances

      • Emergency contact and other actions required

      • Contacting and inquiring with those who have retired

      • Purposes of Using Records of Entry/Exit from KYOWA facilities and Images from Internally Installed Security Cameras

      • Internal anti-crime strategies and safety management

    • In the event that KYOWA shares personal information with a third party or entrust the handling of personal information to a third party, KYOWA will exercise appropriate supervision over the third party.

  • Sharing of Personal Information

    In accordance with KYOWA’s purposes of use, KYOWA shares personal information of physicians, pharmacists, pharmacies, and other healthcare professionals with Nihon Ultmarc Inc. and its members. For information about the items, scope, and purpose of the use of shared personal information, please refer to the website of Nihon Ultmarc Inc.
    URL:http://www. ultmarc.co.jp/

  • Provision of Personal Information to Third Parties

    Unless otherwise required by applicable laws and regulations, KYOWA will not provide personal information to third parties without obtaining the prior consent by the owner.

  • Management of Personal Information

    • KYOWA will retain the accuracy of personal information, and manage it securely.

    • KYOWA will take appropriate security control measures to prevent personal information from being lost, destroyed, falsified, or leaked.

  • Disclosure, Correction, Discontinuation of the Use, and Deletion of Personal Information

    KYOWA will promptly respond to a request for disclosing, correcting, discontinuing the use of, or deleting personal information after completing prescribed procedures to verify that the request has been made by the person who had provided their personal information, unless:

    • it may significantly hinder the proper implementation of KYOWA’s business-related activities,

    • the information requested is not regarded as retained personal data defined by the Personal Information Protection Law,

    • it may harm the life, health, property, or any other rights or benefits of the person who had provided their personal information or third parties,

    • it may violate other laws and regulations,

    • other procedures for disclosure are required separately by other laws and regulations,

    • the identification of the person cannot be verified, or

    • the request form is flawed.

  • Organizational Efforts

    KYOWA will ensure that all employees and executives, as well as other personnel concerned, are fully informed of the proper handling of personal information in daily operations.

  • Contact Information

    For inquiries regarding KYOWA’s personal information protection policy, please contact Personnel and Administration Department at:
    3-2-4, Nakanoshima, Kita-ku, Osaka-shi, 530-0005 Japan.
    27th Floor, Nakanoshima Festival Tower West
    Personnel and Administration Department, KYOWA Pharmaceutical Industry Co., Ltd.
    Phone: +81 (0)6-6121-6450 (operator)

  • Person Responsible for Personal Information Management

    General Manager of the Personnel and Administration Department, KYOWA Pharmaceutical Industry Co., Ltd.

  • Acquisition (Collection) and Use of Personal Information

    KYOWA is a business enterprise targeted by the Federation of Pharmaceutical Manufacturers’ Associations of Japan (FPMAJ), a personal information protection organization certified by the Minister of the Health, Labour and Welfare. The FPMAJ accepts complaints and consultations on the handling of personal information by their targeted business enterprises.

    Personal Information Protection Center, Federation of Pharmaceutical Manufacturers’ Associations of Japan
    MFPR Nihonbashihoncho Building, 3-7-2, Nihonbashihoncho, Chuo-ku, Tokyo, 103-0023 Japan.
    Phone:+81 (0)3-5843-6494
    URL:http://www.fpmaj.gr.jp/

  • Review of the Privacy Policy

    KYOWA will continuously review and improve this policy.

Noriaki Tsunoda,
President and Representative Director
KYOWA Pharmaceutical Industry Co., Ltd.